ResTechs: On-Site Service for On-Campus Residents

Hotline: (703) 993-8870   Hours: Sun 2p-10p, Mon-Thurs 8a-10pm, Friday 8a-5p, Saturday 10a-2p
Locations: Innovation Hall & Johnson Center Kiosk H

Resident Technician Request
This form will allow users who live in the Residence Halls to request service from the Resident Technicians.

Network Device Registration
This page will allow users to register a network enabled device (iPod Touch, iPhone 3G, Xbox 360, Playstation 3, Wii, etc.) onto the Mason network.

Resident Student Voice Services Request
Information on how to activate your Mason Residence Hall phone and voice mail.

Claim Code Reset Form
This form and a photo ID is what is needed to reset your Patriot Pass claim code. You may either fax this form and your photo ID to 703-993-3347, e-mail the form and ID to Alternatively, you may come into the Support Center (Innovation Hall, Room 233) and present a photo ID (no form is necessary) to have your claim code reset.

Masonlive Microsoft Password Reset
The Masonlive Microsoft Password is used to access your MASONLIVE email account via a mobile device or email client, or directly through Microsoft's site at If you are trying to access your email through one of these methods and are getting a password error, you may need to have your MASONLIVE Microsoft Password reset.

This page content was last modified on July 15, 2016.